Your personal data is completely safe with us. Find out exactly what we collect, how it is stored, and how it is used — all the details are right here.
Last Updated: January 2026This privacy policy explains how your data is handled on the bet123 platform. By using our services, you are considered to have accepted this policy.
We collect certain necessary information when you create an account and use the platform. This data is used solely to provide you with the best possible experience. We never collect information beyond what is needed.
Under bet123's privacy policy, the data we collect falls into three main categories:
| Data Type | What We Collect | Reason |
|---|---|---|
| Identity Information | Name, date of birth, NID/passport number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Security & Notifications |
| Financial Information | BKash/Nagad/Rocket number (last 4 digits only) | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser information | Fraud Prevention & Security |
| Gaming Activity | Game history, betting patterns, transaction records | Responsible Gaming Monitoring |
In addition to the above, when you contact our support team, details of that conversation are retained for security purposes. This helps us resolve any future issues you may have more efficiently.
We never store your full payment card number, CVV, or complete bank account details. All financial transactions are processed through secure third-party payment gateways.
Bet123 uses the data it collects for specific, defined purposes. The core principle of our privacy policy is simple: data collected for a particular purpose is used only for that purpose.
If you no longer wish to receive promotional messages, you can opt out at any time through your profile settings or by contacting our support team.
Bet123 uses cookies and similar technologies to enhance your experience on our website and app. Cookies are small text files stored on your device that help recognize you on return visits.
You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of certain services.
Bet123 does not use tracking cookies from third-party advertising networks. Your browsing behavior is never sold to advertisers.
Bet123 never sells your personal data. In limited circumstances, information may be shared with trusted partners — always strictly in your best interest.
Bet123 never shares your data with third parties for marketing purposes. If anyone claims to be from bet123 and asks for your information, it is a scam — report it to us immediately.
Under bet123's privacy policy, your data is retained for defined periods determined by legal obligations and operational requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account | To provide our services |
| Transaction History | 5 years | Financial Regulatory Rules |
| KYC Documents | 5 years | AML Regulations |
| Support Conversations | 2 years | Dispute Resolution |
| Marketing Preferences | Until opt-out | Your Consent Management |
Even after an account is closed, certain data must be retained for a defined period due to legal obligations. Once that period expires, the data is securely deleted.
Bet123 uses industry-leading technology to protect your privacy. Our security infrastructure is continuously upgraded to keep your data safe at all times.
In the event of a security breach, bet123 will notify affected members within 72 hours and take immediate preventive action.
Under bet123's Privacy Policy, you have full control over your personal data. We believe the data belongs to you — we are simply its responsible custodians.
You may request a copy of the information we hold about you at any time.
Contact our support team to correct any inaccurate or outdated information.
After account closure, you may request deletion of data beyond the legally required retention period.
You may request that we stop using your data for specific purposes.
You may request an export of your data in a structured format.
You can withdraw your consent to marketing communications at any time.
To exercise any of these rights, contact our support team. We typically process requests within 30 days.
Bet123 strictly prohibits anyone under 18 from using its services. Both our privacy policy and terms of service forbid minors from creating accounts or accessing the platform.
If you suspect a minor in your household has created an account, contact our support team immediately.
Parents should install parental control software on their devices. bet123 is strictly for users aged 18 and over — this is rigorously enforced.
Bet123 reserves the right to update this privacy policy as needed. Changes may occur due to regulatory updates, adoption of new technologies, or improvements to our services.
If you have any questions, concerns, or complaints about this privacy policy, please reach out to bet123. Our data protection team treats every request with the highest priority.
Our entire support team communicates in Bengali. Feel free to reach out with any privacy-related questions — we are always here to help.
From technology to policy — your privacy is protected at every level.
Every data packet traveling from your device to our servers is secured with TLS 1.3 encryption. No intermediary party can intercept or read your information.
Identity verification is a one-time process. Your documents are stored in an encrypted vault and accessible only to authorized personnel.
Bet123 never sells your data to third-party advertisers or data brokers. This is a non-negotiable principle.
Full card numbers are never stored for bKash, Nagad or Rocket transactions. Only the transaction reference is retained.
Opt out of marketing communications at any time. No promotional messages are sent without your consent.
Regular audits are conducted by independent cybersecurity experts. Any vulnerabilities found are resolved immediately.